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Connecting Providers & Patients
Greater efficiency to realize the promises of value-based care
healow Aware® is a comprehensive, unified solution for improving patients’ experience of care at every point in their healthcare journey.
What healow Aware Offers
Online Awareness
Creating great experiences begins with helping patients find what they need.
eClinicalWorks helps startup practices establish a strong homepage and can enhance online presence for practices that already have a strong website. We assist with Google My Business™, Google Analytics™, social media management, and search engine optimization (SEO).
In-Office Awareness
With healow CHECK-IN™, Kiosk, Patient Portal, eClinicalMessenger®, healow TeleVisits™, and healow apps and trackers, many practices are improving patients’ experience of care before, during, and after the office visit.
Let your patients know about all you have to offer with take-home marketing materials — available in English or Spanish.
Optimization & Staff Readiness
Maximizing use of your resources requires deep understanding of your patients and providers.
Our healow team can help strengthen ties between your patients and your practice, whether you are already using Kiosk, Patient Portal, the healow apps, or just getting started. Our optimization experts offer on-site and remote engagements.
Patient Education & Interaction
Your on-site consultant interacts with your patients, showing them how to use Patient Portal, healow apps, complete surveys, enable health trackers, and use both healow CHECK-IN™ and Kiosk to speed the appointment process.
Educating patients in the office strengthens engagement and helps your front-office staff once our consultant leaves.
Solutions for Startup Practices
Why do you need healow Aware Services?
Our experts help you strengthen Patient Engagement, improve efficiency, and streamline workflows to boost productivity and support growth.
Expertise in the areas where it is most needed
Get a mobile-friendly website
Let your business work for you 24/7 by creating an informative website that is open even when your office is closed.
Engage patients with
in-house marketing
Spread awareness of the tools you have to offer both within the office and among your patients.
Reduce no-shows with appointment reminders
Send automatic notifications and reminders so that your patients don’t miss their appointments.
Let patients easily pay bills online
Empower patients to make payments with ease by clicking a secure text link.
Let patients
self-schedule appointments
Show available time slots and let patients choose the dates and times they prefer.
Use electronic check-in to boost efficiency
Give patients the convenience of checking in on a smartphone from the comfort of home.
Understand your patients’ needs
Use surveys to collect feedback in order to better serve your patients.
Train your staff on healow solutions
Our experts make sure your staff understand and can fully employ healow solutions.
Put your healthcare business on the map
Help your patients find your office on maps and get to your office easily.
